Refund policy

RETURNS & REFUNDS POLICY

We hope you love your Sideline Society Cap, but if you need to return it, here's everything you need to know.

Your right to cancel You have the right to cancel your order within 14 days of receiving your item, in line with the Consumer Contracts Regulations 2013.

How to return Before sending anything back, please contact us by email first so we can provide you with the return details. We are unable to accept returns that have not been authorised in advance.

Condition of returns Items must be returned unused, unworn, and in their original condition. We reserve the right to refuse a refund if the item shows signs of use or damage caused by the customer.

Return postage Return postage costs are the responsibility of the customer. We strongly recommend using a tracked postal service, as we cannot be held responsible for items lost in transit.

No exchanges We do not offer exchanges at this time.

Refunds Once we receive and inspect your return, we will process your refund within 14 days. Refunds will be issued to your original payment method.

Contact To initiate a return, please email us at thesidelinesocietyclub@outlook.com